Voja Small

LOJEL currently offers free standard shipping (1-3 business days) to the 48 continental United States and Washington DC.

Your purchase comes with a 30-day return policy. Simply use the following form to contact our customer service team for a return shipping label; this will allow you to return your purchase at no additional cost.

Within the 30-day window, we provide full refunds for products returned in their original condition, unused.

Please note that shipping costs are non-refundable.

Please contact customer service immediately if your product is received damaged.

LUGGAGE / TEN-YEAR LIMITED WARRANTY

⚠️🚨 Damage During Transport ✈️🚄🚢🚌:

If your luggage sustained damages while traveling by air or train, you must contact the airline or travel provider as soon as you arrive at your destination.

Airlines are responsible for damages to your luggage, but some have a limited 24-hour claim window. Please do not leave the arrival/baggage claim area until the matter is addressed.

Taking action while you are still at the airport will give you the best chance to have your damage claim resolved.

1️⃣🥇 First Year of Ownership: Hassle-Free Coverage

Upon noticing any defects or damages within the 1st year of ownership, we ensure repair or replacement of your product if deemed unrepairable.

2️⃣👉🔟 Years 2 to 10: Comprehensive Maintenance and Repair

From the 2nd year to the 10th year of ownership, we cover manufacturing defects that surface from regular use or that existed before the sale within this 10-year period.

Our products are designed for repair. When practical, we will ship the necessary parts and self-service repair instructions. If the repair cannot be completed using the provided parts, we will refer you to the nearest authorized repair shop for service. If we cannot match your specific collection due to design enhancements, we will provide you with an alternative solution.

🔟👉⏭️ After 10 Years of Usage

While our warranty technically ends after 10 years, our commitment to our customers does not. If we have the necessary parts to address an issue with your luggage still available, we will provide them to you at a nominal cost of 10 USD.

LOJEL’s Limited Warranty is not applicable:

• If your proof of purchase is lost, defaced, illegible
• If the purchase was made through an unauthorized reseller; if the product was imported without permission (i.e. parallel imports); if the product was sold as used, reconditioned, returned, or refurbished.
• If any unauthorized modifications or repairs have been made.
• Incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses

The above is a summary of our warranty coverage. We encourage you to review our warranty in detail here

Using a damp washcloth, wipe the surface of your luggage using a mixture of mild soap and water.

For spot cleaning, use rubbing alcohol or acetone with a cotton pad to gently remove persistent stains and residue.

For interior cleaning, use a handheld or hose-attachment vacuum cleaner.

Place a cedar-scented ball and a moisture absorber into the luggage to maintain freshness between trips.

Voja’s interior uses solution-dyed polyester—a process that colors the yarn during creation, not after. This reduces water use and waste while enhancing durability and colorfastness. A better choice for your luggage and the planet.

Is the LOJEL’s small hard suitcase carry-on approved?
Yes. Voja Small is carry-on approved for most airlines. Its compact dimensions are made for overhead bins, and its sturdy shell keeps your contents safe even in tight storage spaces.

That said, we always recommend double-checking your airline’s size limits before flying.

What are the size regulations for suitcases on planes?
Most airlines allow carry-on luggage up to 22x14x9in (56x35x23cm). Our Voja Small suitcase on wheels is expertly crafted to meet these standard dimensions, enabling you to maximize your packing space while adhering to airline regulations. This ensures you can travel with confidence, knowing your luggage will fit in the overhead compartments above you.

What makes LOJEL’s small hard shell suitcase different?
Voja Small blends minimalism with function. Unlike typical soft-sided carry-ons, it has a zipperless, hard shell design with 3 secure latches. It’s protective, lightweight, and quiet on the move.

It’s also built with repair in mind—because travel gear shouldn’t be disposable.

How is Voja’s locking design more secure?
The latch-locking design of our Voja collection is more challenging to tamper with than traditional zippers. Latches require greater effort to breach, providing a stronger deterrent against thieves. Additionally, latches are typically more durable and can withstand more force than zippers, which can break or misalign. This resilience ensures that the suitcase stays securely closed throughout your travels.

Is our small hard shell suitcase lightweight enough for frequent flyers?
Yes, the Voja Small has a base weight of 7lbs (3.2kg), allowing you to pack liberally without adding weight to your journey.