No Unique Serial ID? No Problem.

Don’t worry, if your product does not have a Unique Serial ID it’s still covered under our 10-year warranty. The only difference is that you won’t need to register your product on our registration page. Instead, if you ever need assistance, you can easily file a claim. Here’s how:

What You’ll Need? Two Things.

  • Your Proof of Purchase – submitted as a photo of the original receipt or a screenshot of the order confirmation email associated with your purchase.
  • A completed Contact Form

  • Best Ways to Preserve your Receipt/Proof of Purchase? Go Digital.

    Step 1. Using your smartphone, take a photo of your receipt or a screenshot of your confirmation email.

    Step 2. Store it in a Safe Place:

    • [Recommended] 📱➡☁️: Upload to a free Cloud Storage Service (Dropbox, Google Drive, iCloud, OneDrive…).
    • Send the photo of your receipt to yourself as an email and store the email in a special folder for easy access.
    • Mark the photo as “Favorite” in your smartphone’s photo library.
    • Send the photo of your receipt to yourself on a trusted messaging app or social media account (WhatsApp, Facebook, Instagram, Line, WeChat, etc.)

    Storing this digital copy of your proof of purchase ensures that you’ll be prepared to receive service no matter where your journey takes you. If you ever need assistance, feel free to give us a shout.